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AppsGong ToolsGong Add New Call V2 Calls
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Gong Add New Call V2 Calls

When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

Write actionRisk level 2 of 5API key connection
Use Gong Add New Call V2 Calls

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Inputs

  • titlestring
    The title of the call. This title is available in the Gong system for indexing and search.
  • contextarray
    A list of references to external systems such as CRM, Telephony System, Case Management, etc.
  • partiesarray
    Required
    A list of the call"s participants. A party must be provided for the primaryUser.
  • purposestring
    The purpose of the call. This optional field is a free text of up to 255 characters.
  • durationinteger
    The actual call duration in seconds.
  • directionstring
    Required
    Whether the call is inbound (someone called the company), outbound (a rep dialed someone outside the company), or a conference call.
  • customDatastring
    Optional metadata associated with the call (represented as text). Gong stores this metadata and it can be used for troubleshooting.
  • meetingUrlstring
    The URL of the conference call by which users join the meeting
  • actualStartstring
    Required
    The actual date and time when the call started in the ISO-8601 format (e.g., "2018-02-18T02:30:00-07:00" or "2018-02-18T08:00:00Z", where Z stands for UTC);
  • dispositionstring
    The disposition of the call. The disposition is free text of up to 255 characters.
  • primaryUserstring
    Required
    The Gong internal user ID of the team member who hosted the call.
  • workspaceIdstring
    Optional workspace identifier. If specified, the call will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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