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AppsGong ToolsGong Retrieve Filtered Call Details
Gong Tools

Gong Retrieve Filtered Call Details

Lists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:read:extensive'. Moreover, clients reque…

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Use Gong Retrieve Filtered Call Details

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Inputs

  • cursorstring
    Opaque pagination token from records.cursor field of a previous response. Do NOT provide on first request. Do NOT use keywords like 'next' or 'previous'. Only use exact cursor string returned by this endpoint in a prior call. Cannot be used together with filter parameters (fromD…
  • filter__callIdsarray
    List of calls Ids to be filtered. If not supplied, returns all calls between fromDateTime and toDateTime.
  • filter__toDateTimestring
    Date and time (in ISO-8601 format: "2018-02-18T02:30:00-07:00" or "2018-02-18T08:00:00Z", where Z stands for UTC) until which to list recorded calls. Returns calls that started up to but excluding specified date and time. If not provided, list ends with most recent call. The dat…
  • filter__workspaceIdstring
    Optional Workspace identifier, if supplied the API will return only the calls belonging to this workspace.
  • filter__fromDateTimestring
    Date and time (in ISO-8601 format: "2018-02-18T02:30:00-07:00" or "2018-02-18T08:00:00Z", where Z stands for UTC) from which to list recorded calls. Returns calls that started on or after the specified date and time. If not provided, list starts with earliest call. The date appl…
  • filter__primaryUserIdsarray
    An optional list of user identifiers, if supplied the API will return only the calls hosted by the specified users. The identifiers in this field match the primaryUserId field of the calls.
  • contentSelector__contextstring
    If "Basic", add links to external systems (context objects) such as CRM, Telephony System, Case Management. If "Extended" include also data (context fields) for these links. Default value "None"
  • contentSelector__contextTimingarray
    Timing for the context data. The field is optional and can contain either "Now" or "TimeOfCall" or both. The default value is ["Now"]. Can be provided only when the context field is set to "Extended"
  • contentSelector__exposedFields__mediaboolean
    If true and exist, add audio url and video url of the call. The urls will be available for 8 hours.
  • contentSelector__exposedFields__partiesboolean
    If true, add information about the parties of the call
  • contentSelector__exposedFields__content__briefboolean
    When true, returns the spotlight call brief.
  • contentSelector__exposedFields__content__topicsboolean
    If true, add duration of call topics

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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