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Gorgias Tools

Gorgias Create Ticket

Creates a new ticket in Gorgias.

Write actionRisk level 2 of 5OAuth connection
Use Gorgias Create Ticket

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Inputs

  • viastring
    Required
    How the first message of the ticket has been received or sent from Gorgias
  • metaobject
    Extra metadata about the ticket
  • tagsarray
    List of tag IDs to apply to the ticket
  • statusstring
    The status of the ticket
  • channelstring
    The channel of the ticket (email, chat, etc.)
  • subjectstring
    The subject of the ticket
  • customerobject
    Customer information (id, name, or email)
  • languagestring
    The language of the ticket
  • messagesarray
    Required
    Messages of the ticket
  • prioritystring
    The priority of the ticket
  • external_idstring
    External identifier for the ticket
  • assignee_team_idinteger
    ID of the team to assign the ticket to

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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No published Skills explicitly reference this Action yet.