Main body or description of the ticket, detailing the issue or request; typically required.
subjectstring
Subject line or title of the ticket; typically a required field.
created_bystring
ID of the HubSpot user who created the ticket.
createdatestring
Date and time the ticket was created (ISO 8601 format, e.g., 'YYYY-MM-DDTHH:mm:ssZ'); HubSpot typically sets this automatically if not provided.
hs_tag_idsarray
List of tag IDs associated with the ticket for categorization or filtering.
closed_datestring
Date and time the ticket was closed (ISO 8601 format, e.g., 'YYYY-MM-DDTHH:mm:ssZ').
hs_pipelinestring
ID of the pipeline this ticket belongs to; often a required field.
source_typestring
Source channel through which the ticket was created; must be one of: 'CHAT', 'EMAIL', 'FORM', 'PHONE'.
associationsarray
List defining associations between this new ticket and other existing HubSpot objects (e.g., linking to a contact or company). Each item specifies the target object ID (`to`) and the type of association (`types`).
time_to_closestring
Time taken to close the ticket, often in milliseconds or ISO 8601 duration (e.g. 'PT2H30M').
hs_all_team_idsarray
List of all team IDs associated with this ticket; usually managed by HubSpot.
hubspot_team_idstring
ID of the HubSpot team this ticket is assigned to.
Observable output
data
Required
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Required
Whether or not the action execution was successful or not