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AppsPagerDuty ToolsPagerduty Post Incident Metrics
PagerDuty Tools

Pagerduty Post Incident Metrics

Retrieve analytics metrics for responders and teams including incident counts, response times, on-call hours, interruptions, escalations, and engagement statistics. Returns metrics like total incidents, mean time to acknowledge/resolve, on-call duration by level, interruptions b…

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Use Pagerduty Post Incident Metrics

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Inputs

  • orderstring
    Sort order for results: 'asc' for ascending or 'desc' for descending. Defaults to 'asc' if omitted.
  • order_bystring
    Field to sort results by (e.g., 'responder_id', 'responder_name', 'total_incident_count'). Defaults to 'responder_id' if omitted.
  • time_zonestring
    Time zone for date grouping and time calculations (e.g., 'America/New_York', 'Europe/London', 'UTC'). Defaults to 'Etc/UTC' if omitted.
  • filters__urgencystring
    Filter by incident urgency. Valid values: 'high' or 'low'. Only incidents matching this urgency level are included. If omitted, includes all urgencies.
  • filters__team__idsarray
    List of team IDs (e.g., ['PABCDEF', 'PXYZ123']) to filter by. Only incidents assigned to these teams are included. If omitted, includes all teams the user has access to.
  • filters__priority__idsarray
    List of priority IDs (e.g., ['PZIQFZ2', 'PW92EJC']) to filter by. Only incidents with these priority IDs are included. Cannot be used together with priority_names. If omitted, includes all priorities.
  • filters__responder__idsarray
    List of user/responder IDs (e.g., ['PUVQN44', 'PXARDEH']) to filter by. Only metrics for these specific responders are included. If omitted, includes all responders the user has access to.
  • filters__priority__namesarray
    List of priority names (e.g., ['P1', 'P2', 'Critical']) to filter by. Only incidents with these priority names are included. Cannot be used together with priority_ids. If omitted, includes all priorities.
  • filters__date__range__endstring
    End of date range in ISO8601 format (e.g., '2026-01-29T23:59:59Z'). Only incidents created before this time are included. If omitted, defaults to today at 00:00:00 UTC. Maximum range with date_range_start is 1 year.
  • filters__date__range__startstring
    Start of date range in ISO8601 format (e.g., '2026-01-01T00:00:00Z'). Only incidents created at or after this time are included. If omitted, defaults to yesterday at 00:00:00 UTC. Maximum range with date_range_end is 1 year.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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