Tool to add a comment to an existing ticket in RepairShopr. Use when you need to add notes, updates, or responses to a ticket. Requires Tickets - Edit permission. Single-Customer Users can only access their own tickets.
idRequiredintegerID of the ticket to add the comment to. Required.
bodyRequiredstringThe text content of the comment. Required.
techstringTechnician name or identifier to associate with this comment. Optional.
hiddenbooleanWhether the comment should be hidden from the customer (private comment). Default is false.
subjectRequiredstringSubject or title of the comment. Required.
sms_bodystringOptional text content to send as an SMS notification. If not provided, no SMS is sent.
do_not_emailbooleanIf true, prevents sending an email notification to the customer about this comment. Default is false.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.