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AppsRepairShopr ToolsRepairshopr Add Ticket Comment
RepairShopr Tools

Repairshopr Add Ticket Comment

Tool to add a comment to an existing ticket in RepairShopr. Use when you need to add notes, updates, or responses to a ticket. Requires Tickets - Edit permission. Single-Customer Users can only access their own tickets.

Write actionRisk level 2 of 5API key connection
Use Repairshopr Add Ticket Comment

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • idinteger
    Required
    ID of the ticket to add the comment to. Required.
  • bodystring
    Required
    The text content of the comment. Required.
  • techstring
    Technician name or identifier to associate with this comment. Optional.
  • hiddenboolean
    Whether the comment should be hidden from the customer (private comment). Default is false.
  • subjectstring
    Required
    Subject or title of the comment. Required.
  • sms_bodystring
    Optional text content to send as an SMS notification. If not provided, no SMS is sent.
  • do_not_emailboolean
    If true, prevents sending an email notification to the customer about this comment. Default is false.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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