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AppsRepairShopr ToolsRepairshopr Create Ticket

RepairShopr Tools

Repairshopr Create Ticket

Tool to create a new ticket in RepairShopr. Use when you need to create a support ticket for a customer. Requires customer_id. Single-customer users can only access their own tickets.

Write actionRisk level 2 of 5API key connection

Use Repairshopr Create Ticket

Pricing and limits

Product

Aident Loadout Aident Playbook Editor Open-CUAK

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Pricing

Free

Unified payment

Not currently supported

Inputs

end_atstring
End date and time for the ticket work (ISO 8601 format)
numberstring
Custom ticket number. If not provided, will be auto-generated.
sla_idinteger
Service Level Agreement ID to apply to this ticket
statusstring
Current status of the ticket (e.g., New, In Progress, Waiting on Customer, Resolved)
subjectstring
Subject or title of the ticket
user_idinteger
ID of the technician or staff to assign to this ticket
due_datestring
Due date for resolving the ticket (format: YYYY-MM-DD)
prioritystring
Priority level of the ticket (e.g., '0 Urgent', '1 High', '2 Normal', '3 Low')
start_atstring
Start date and time for the ticket work (ISO 8601 format)
tag_listarray
List of tags to associate with the ticket
asset_idsarray
List of asset IDs to associate with this ticket
contact_idinteger
ID of the primary contact for this ticket

Observable output

data
Required
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Required
Whether or not the action execution was successful or not

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