Tool to create a new ticket in RepairShopr. Use when you need to create a support ticket for a customer. Requires customer_id. Single-customer users can only access their own tickets.
end_atstringEnd date and time for the ticket work (ISO 8601 format)
numberstringCustom ticket number. If not provided, will be auto-generated.
sla_idintegerService Level Agreement ID to apply to this ticket
statusstringCurrent status of the ticket (e.g., New, In Progress, Waiting on Customer, Resolved)
subjectstringSubject or title of the ticket
user_idintegerID of the technician or staff to assign to this ticket
due_datestringDue date for resolving the ticket (format: YYYY-MM-DD)
prioritystringPriority level of the ticket (e.g., '0 Urgent', '1 High', '2 Normal', '3 Low')
start_atstringStart date and time for the ticket work (ISO 8601 format)
tag_listarrayList of tags to associate with the ticket
asset_idsarrayList of asset IDs to associate with this ticket
contact_idintegerID of the primary contact for this ticket
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.