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Salesforce Tools

Salesforce Search Knowledge Articles

Search for Salesforce Knowledge articles with titles matching the search query. Returns auto-suggest results for Knowledge articles based on title matches.

Write actionRisk level 2 of 5OAuth connection
Use Salesforce Search Knowledge Articles

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Inputs

  • qstring
    Required
    The user's search query string to match against article titles. This is the text that will be matched against Knowledge article titles.
  • limitinteger
    Maximum number of suggested articles to return. Default: 5, Maximum: 10. Controls how many article suggestions are included in the response.
  • topicsstring
    Knowledge article topic names to filter results. Provide topic names to narrow down the search to articles tagged with specific topics.
  • channelstring
    The channel for which the article is visible. Valid values: 'Pkb' (Public Knowledge Base), 'Csp' (Customer Portal), 'Prm' (Partner Portal), 'App' (Application).
  • languagestring
    The article language API name (e.g., 'en_US', 'fr_FR', 'de_DE'). Filters results to articles in the specified language. If not provided, returns articles in all languages.
  • publishStatusstring
    The article publication status. Valid values: 'Draft', 'Online', 'Archived'. Filters results to articles with the specified publication status.
  • validationStatusstring
    The article's validation status. Valid values: 'Draft', 'Validated', 'Published'. Filters results by the article's validation state.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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