Configure conversational automation settings for a WhatsApp Business phone number. Sets up away messages, greeting messages, custom commands, and ice breaker prompts to automate customer interactions. Use this action to enable automated responses when your business cannot respon…
promptsarrayList of conversation prompts (ice breakers) up to 3 items. Each prompt must be 1-80 characters. These guide customers with suggested conversation starters.
commandsarrayList of bot commands (up to 30) for automated responses. Each command has a name and description. Use this to define custom commands users can trigger.
phone_number_idRequiredstringThe Meta-assigned numeric ID for the WhatsApp Business phone number (e.g., '1234567890123456'). Get this from the WHATSAPP_GET_PHONE_NUMBERS action.
enable_welcome_messagebooleanWhether to enable the welcome message for new conversations. When enabled, the first message from a customer will trigger an automated greeting.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
OAuth connection. Risk level 2 of 5.
Free Action
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