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AppsZendesk ToolsZendesk Apply Zendesk Macro
Zendesk Tools

Zendesk Apply Zendesk Macro

Preview how a Zendesk macro would affect a ticket without actually applying it. Returns the ticket object as it would appear after the macro is applied, showing any changes to fields, comments, status, or other properties. Use this action to review macro changes before applying…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Apply Zendesk Macro

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Inputs

  • macro_idinteger
    Required
    The ID of the macro to apply.
  • ticket_idinteger
    Required
    The ID of the ticket to preview the macro on.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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