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AppsZendesk ToolsZendesk Count User Ccd Tickets
Zendesk Tools

Zendesk Count User Ccd Tickets

Count tickets where the specified user is CCD (carbon copy distribution). Returns an approximate count of tickets where the user appears in the CCD field. Use when you need to know how many tickets a user is copied on for reporting or operational purposes.

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Count User Ccd Tickets

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Inputs

  • user_idinteger
    Required
    The numeric ID of the Zendesk user whose CCD tickets to count. This is the user ID found in ticket payloads (requester_id, submitter_id, assignee_id, author_id).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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