Zendesk Tools

Zendesk Count User Ccd Tickets

Count tickets where the specified user is CCD (carbon copy distribution). Returns an approximate count of tickets where the user appears in the CCD field. Use when you need to know how many tickets a user is copied on for reporting or operational purposes.

Write ActionRisk level 2 of 5OAuth connectionFree Action

Use Zendesk Count User Ccd Tickets

Owner App

Zendesk ToolsApp

Required inputs

user_idRequiredinteger

The numeric ID of the Zendesk user whose CCD tickets to count. This is the user ID found in ticket payloads (requester_id, submitter_id, assignee_id, author_id).

Observable output

dataRequired
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulRequiredboolean
Whether or not the action execution was successful or not

Setup and approval

OAuth connection. Risk level 2 of 5.

Pricing and limits

Free Action

Unified payment: Not currently supported

Skills that use this Action

No published Skills explicitly reference this Action yet.

Official source

Provider source