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AppsZendesk ToolsZendesk Create Apps Notify
Zendesk Tools

Zendesk Create Apps Notify

Send a notification to currently open instances of a Zendesk app. Use when you need to push real-time notifications or data to a Zendesk app that is currently open in an agent's interface. The notification triggers an event in the app, which can then respond with custom behavior…

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Use Zendesk Create Apps Notify

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Free
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Inputs

  • body
    The message body or data to send to the app. Can be a string, number, boolean, object, array, or null. Maximum payload size is 1MB.
  • eventstring
    Required
    The name of the event that will fire in the app. This is a custom event string that the app listens for to trigger its own logic.
  • app_idinteger
    Required
    The ID of the app to send the notification to. Set to 0 for unpublished apps in development mode.
  • agent_idinteger
    The ID of a specific agent to notify. If not provided, the notification will be sent to all currently open instances of the app.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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