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AppsZendesk ToolsZendesk Create Comment Redaction
Zendesk Tools

Zendesk Create Comment Redaction

Redact sensitive content from a ticket comment in Zendesk using the Agent Workspace method. Use when you need to permanently remove or hide sensitive information such as personal data, credentials, or inappropriate content from ticket comments. This action is irreversible — reda…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Create Comment Redaction

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Inputs

  • textstring
    Required
    The exact text string to redact from the comment. Required: omitting it would send an empty payload to the redact endpoint and report success without any redaction having happened. The text must match exactly as it appears in the comment.
  • ticket_idinteger
    Required
    The ID of the ticket containing the comment to redact.
  • ticket_comment_idinteger
    Required
    The ID of the ticket comment to redact.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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No published Skills explicitly reference this Action yet.