Redact sensitive content from a ticket comment in Zendesk using the Agent Workspace method. Use when you need to permanently remove or hide sensitive information such as personal data, credentials, or inappropriate content from ticket comments. This action is irreversible — reda…
textRequiredstringThe exact text string to redact from the comment. Required: omitting it would send an empty payload to the redact endpoint and report success without any redaction having happened. The text must match exactly as it appears in the comment.
ticket_idRequiredintegerThe ID of the ticket containing the comment to redact.
ticket_comment_idRequiredintegerThe ID of the ticket comment to redact.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
OAuth connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.