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Zendesk Tools

Zendesk Create Group Memberships

Create a group membership in Zendesk, assigning an agent to a group. Use when you need to add an agent to a specific group for ticket routing, permissions, or team organization. The user_id and group_id are both required parameters. Note: The user must exist and have appropriate…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Create Group Memberships

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Inputs

  • defaultboolean
    If true, tickets assigned directly to the agent will assume this membership's group. Defaults to false.
  • user_idinteger
    Required
    The numeric ID of the agent to assign to the group. You can find this from user search results or ticket payloads (requester_id, submitter_id, assignee_id, author_id).
  • group_idinteger
    Required
    The numeric ID of the group to assign the agent to. You can find this from group list results or ticket group_id fields.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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