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AppsZendesk ToolsZendesk Create Or Update User
Zendesk Tools

Zendesk Create Or Update User

Create or update a Zendesk user. If a user with the same email or external_id exists, it updates that user. Otherwise, it creates a new user. Use when you need to upsert user records - idempotent based on email or external_id matching. Returns 200 for existing users, 201 for new…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Create Or Update User

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Inputs

  • userobject
    Required
    User object with attributes. `name` is mandatory. The user is matched by `email` or `external_id` to determine create vs update. `role` must be one of: 'end-user', 'agent', or 'admin'.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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