Aident logoAident logo centerAident Loadout
PricingDocs
ENStart Now
AppsZendesk ToolsZendesk Create Ticket Field
Zendesk Tools

Zendesk Create Ticket Field

Create a custom ticket field in Zendesk with various field types. Use when you need to add a new custom field (such as text, dropdown, checkbox, date, numeric, regex-validated, or lookup) to capture additional information on tickets. The field title is required; description, req…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Create Ticket Field

Pricing and limits

Aident logo

Product

Aident LoadoutMatesOpen-CUAK

About

AppsSkillsUse CasesDocsBlogPricingDownloadsPrivacy PolicyTerms of Service

Alternatives

vs Composiovs Zapier
llms.txtGet an AI summary of Aident LoadoutSummarize with ChatGPTSummarize with ClaudeSummarize with GeminiSummarize with Perplexity

© Aident Labs, 2024-2026

Pricing
Free
Unified payment
Not currently supported

Inputs

  • tagstring
    For checkbox fields only. The tag added to tickets when the checkbox is selected
  • typestring
    Required
    The ticket field type. Must be one of: text, textarea, checkbox, date, integer, decimal, regexp, partialcreditcard, multiselect, tagger, or lookup
  • titlestring
    Required
    The title of the ticket field shown to agents and end users
  • activeboolean
    If true, this field is available for use. Defaults to true.
  • positioninteger
    Relative position of the field on the ticket. Fields with lower positions appear first.
  • requiredboolean
    If true, agents must enter a value in this field to change the ticket status to solved. Defaults to false.
  • descriptionstring
    User-defined description explaining the purpose of this field
  • agent_can_editboolean
    If true, agents can edit this field. Defaults to true.
  • title_in_portalstring
    The title shown to end users in Help Center (may differ from agent title)
  • agent_descriptionstring
    A description of the ticket field that only agents can see
  • visible_in_portalboolean
    If true, the field is visible to end users in Help Center. Defaults to true.
  • editable_in_portalboolean
    If true, end users can edit this field in Help Center. Defaults to true.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

No verified related use cases are linked yet.

Official source

Provider source

Skills that use this Action

No published Skills explicitly reference this Action yet.