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AppsZendesk ToolsZendesk Get Custom Status
Zendesk Tools

Zendesk Get Custom Status

Get a specific custom ticket status from Zendesk by its ID. Use when you have a custom status ID from ticket payloads or from listing custom statuses and need to retrieve the full status details including agent/end-user labels, descriptions, and status category. This is a read-o…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Custom Status

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Inputs

  • custom_status_idinteger
    Required
    The numeric ID of the custom status to retrieve. This is the custom status ID found in ticket payloads or from listing custom statuses.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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