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AppsZendesk ToolsZendesk Get Custom Statuses
Zendesk Tools

Zendesk Get Custom Statuses

List custom ticket statuses available in a Zendesk account. Use when you need to retrieve all undeleted custom ticket statuses, optionally filtered by status category, active state, or default status. This action is useful for understanding available custom statuses for ticket w…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Custom Statuses

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Inputs

  • activeboolean
    If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses. If the filter is not used, show all custom ticket statuses.
  • defaultboolean
    If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses. If the filter is not used, show all custom ticket statuses.
  • status_categoriesstring
    Filter the list of custom ticket statuses by a comma-separated list of status categories. Example: 'new,open,pending'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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