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AppsZendesk ToolsZendesk Get Guide Survey Responses
Zendesk Tools

Zendesk Get Guide Survey Responses

List survey responses from Zendesk Guide. Use when you need to retrieve CSAT survey responses, analyze customer satisfaction scores, or monitor survey completion rates. Survey responses are available on Support Professional plan and above, and Zendesk Suite Growth plan and above…

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Use Zendesk Get Guide Survey Responses

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Inputs

  • sortstring
    Sort order for survey responses. Use 'id' for ascending or '-id' for descending order.
  • page_sizeinteger
    Number of survey responses to return per page (max 100).
  • page_afterstring
    Cursor to retrieve the next page of results. Use the 'after_cursor' value from a previous response.
  • page_beforestring
    Cursor to retrieve the previous page of results. Use the 'before_cursor' value from a previous response.
  • filter_subject_zrnsarray
    Filter survey responses by subject Zendesk Resource Names (ZRNs). Format: 'zen:ticket:123' for tickets. Example: ['zen:ticket:1', 'zen:ticket:2']
  • filter_responder_idsarray
    Filter survey responses by responder user IDs. Pass a list of user IDs to only include responses from these users.
  • filter_created_at_endstring
    Filter survey responses created on or before this date. Use ISO 8601 format (e.g., '2024-01-15T23:59:59Z').
  • filter_created_at_startstring
    Filter survey responses created on or after this date. Use ISO 8601 format (e.g., '2024-01-15T00:00:00Z').

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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