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AppsZendesk ToolsZendesk Get Incremental Ticket Metric Events
Zendesk Tools

Zendesk Get Incremental Ticket Metric Events

List ticket metric events in Zendesk that occurred on or after a specified time. This action supports incremental data export — use the end_time from one response as the start_time for the next request to retrieve subsequent events. This action is read-only and idempotent — use…

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Use Zendesk Get Incremental Ticket Metric Events

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Inputs

  • pageinteger
    Page number for offset pagination. Zendesk returns up to 1000 records per page for incremental exports.
  • per_pageinteger
    Number of records per page (max 1000 for incremental exports).
  • start_timeinteger
    Required
    The Unix UTC epoch time of the oldest event you're interested in. Only events that occurred on or after this time are returned. Example: 1332034771.
  • exclude_deletedboolean
    When true, excludes ticket metric events for deleted tickets. Use this to avoid receiving events for tickets that have been deleted.
  • include_changesboolean
    This optional parameter enhances incremental data retrieval, delivering a consistent and accurate representation of data changes.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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