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AppsZendesk ToolsZendesk Get Incremental Tickets Cursor
Zendesk Tools

Zendesk Get Incremental Tickets Cursor

Export tickets incrementally using cursor-based pagination. Use this action when you need to retrieve all changes to tickets since a specific time, with support for large result sets through cursor-based pagination. The start_time parameter is required for the initial request; s…

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Use Zendesk Get Incremental Tickets Cursor

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Inputs

  • cursorstring
    The cursor pointer for pagination. Use the after_cursor value from a previous response to fetch subsequent pages of tickets.
  • start_timeinteger
    The Unix timestamp (seconds since epoch) to start the incremental export from. Must be at least one minute in the past. Data isn't provided for the most recent minute. Required on the initial export request; not required on subsequent cursor-based pagination requests.
  • support_type_scopestring
    Filter tickets by support type. Possible values are 'all', 'agent', or 'ai_agent'. Defaults to 'agent'.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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