Zendesk Get Macros Search

• querystring

  Required
  Query string used to find macros with matching titles. Case-insensitive partial match on macro titles.
• accessstring
  Filter macros by access. Options: 'personal' (user's own macros), 'agents' (all personal macros for account's agents, admin only), 'shared' (macros shared with the user), 'account' (account-level macros).
• activeboolean
  Filter by active macros if true or inactive macros if false. When not specified, returns both active and inactive macros.
• includestring
  A sideload to include in the response. See Zendesk docs for available sideloads (e.g., 'usage_7d' returns usage statistics for the last 7 days).
• sort_bystring
  Field to sort results by. Options: 'alphabetical' (sorts A-Z), 'created_at' (by creation date), 'updated_at' (by last modification), 'position' (by dashboard position). Defaults to alphabetical.
• categoryinteger
  Filter macros by category ID.
• group_idinteger
  Filter macros by group ID.
• sort_orderstring
  Sort order direction. Options: 'asc' (ascending) or 'desc' (descending). Defaults to 'asc' for alphabetical and position sorts, 'desc' for created_at and updated_at sorts.
• only_viewableboolean
  If true, returns only macros that can be applied to tickets. If false (default), returns all macros the current user can manage.

• data

  Required
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  Required
  Whether or not the action execution was successful or not

No verified related use cases are linked yet.

No published Skills explicitly reference this Action yet.