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Zendesk Tools

Zendesk Get Problems

List Zendesk ticket problems. Use when you need to retrieve all tickets of type 'problem' in your Zendesk account. The response is always ordered by updated_at by default; use sort_by and sort_order parameters to customize. Supports both offset and cursor-based pagination. Note:…

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Use Zendesk Get Problems

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Inputs

  • pageinteger
    Page number for offset pagination (starts at 1). Cannot be used with cursor pagination.
  • sort_bystring
    Field to sort results by. Prefix with `-` for descending order. Common values: updated_at, created_at, id.
  • per_pageinteger
    Number of problems to return per page (max 100). Cannot be used with cursor pagination.
  • page_sizeinteger
    Number of problems per page for cursor pagination (max 100). Use with page_after or page_before for large datasets.
  • page_afterstring
    Cursor value to retrieve the next page of results. Obtained from previous response's next link or cursor.
  • sort_orderstring
    Sort order: 'asc' for ascending or 'desc' for descending.
  • page_beforestring
    Cursor value to retrieve the previous page of results. Obtained from previous response's prev link or cursor.
  • include_item_cursorsboolean
    When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page_size, page_after, page_before).
  • include_boundary_indicatorsboolean
    When true, includes 'has_more' indicator in the cursor pagination response meta. Only valid with cursor pagination (page_size, page_after, page_before).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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