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Zendesk Tools

Zendesk Get Request Comments

List comments on a Zendesk request. Use when you need to retrieve all comments from a specific ticket request to understand the conversation history or gather context for responding. The comments are returned in chronological order. Each comment includes author information, cont…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Request Comments

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Inputs

  • pagestring
    Pagination parameter. Supports both traditional offset and cursor-based pagination: traditional uses `?page=2` (integer page number); cursor uses `?page[size]=50&page[after]=cursor` (deepObject with size, after, before). Mutually exclusive.
  • rolestring
    Filter comments by the role of the author. One of 'agent' or 'end_user'. If not specified, all comments are returned regardless of author role.
  • sincestring
    Filters comments to include only those from the given datetime and later. Format as ISO 8601 UTC timestamp (e.g., '2024-01-15T00:00:00Z').
  • per_pageinteger
    Number of records to return per page. Maximum is 100 records per page for the request comments endpoint.
  • request_idinteger
    Required
    The ID of the request to retrieve comments for.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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