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AppsZendesk ToolsZendesk Get Ticket Comments
Zendesk Tools

Zendesk Get Ticket Comments

List comments on a Zendesk ticket. Returns the comments added to the ticket in chronological order (oldest first by default). Each comment has both `html_body` and `plain_body` fields — use `plain_body` for clean text without HTML. Public comments are visible to end users while…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Ticket Comments

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Free
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Inputs

  • includestring
    Accepts 'users'. Use this parameter to list email CCs by side-loading users. Example: `?include=users`. Note: If the comment source is email, a deleted user will be represented as the CC'd email address. If the comment source is anything else, a deleted user will be represented…
  • per_pageinteger
    Number of records to return per page (max 100).
  • ticket_idinteger
    Required
    The ID of the ticket to retrieve comments for.
  • sort_orderstring
    Sort order for comments. Defaults to 'asc' (oldest first). Use 'desc' for newest first.
  • include_inline_imagesboolean
    When true, inline images are also listed as attachments in the response. Defaults to false.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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