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AppsZendesk ToolsZendesk Get Ticket Forms
Zendesk Tools

Zendesk Get Ticket Forms

List all ticket forms configured in your Zendesk account. Use when you need to enumerate available ticket forms, retrieve form metadata like display names and visibility settings, or audit which ticket forms are active and visible to end users or agents. Supports filtering by ac…

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Use Zendesk Get Ticket Forms

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Inputs

  • pagestring
    Pagination parameter. Supports both traditional offset and cursor-based pagination: Traditional: `?page=2` (integer page number). Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before). These are mutually exclusive - use one format or the other, not bo…
  • sortstring
    Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`
  • activeboolean
    true returns active ticket forms; false returns inactive ticket forms. If not present, returns both
  • localestring
    Locale to use for the ticket form names. If not specified, the default locale is used.
  • per_pageinteger
    Number of records to return per page. Default and maximum values vary by endpoint.
  • form_typestring
    Ticket form type filter options.
  • end_user_visibleboolean
    true returns ticket forms where end_user_visible; false returns ticket forms that are not end-user visible. If not present, returns both
  • associated_to_brandboolean
    true returns the ticket forms of the brand specified by the URL's subdomain
  • fallback_to_defaultboolean
    true returns the default ticket form when the criteria results in an empty set without active and end-user visible ticket forms
  • include_item_cursorsboolean
    When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page[size], page[after], page[before])
  • include_boundary_indicatorsboolean
    When true, includes has_more indicator in the cursor pagination response meta. Only valid with cursor pagination (page[size], page[after], page[before])

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.