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AppsZendesk ToolsZendesk Get Ticket Skips
Zendesk Tools

Zendesk Get Ticket Skips

List ticket skips for a specific ticket from Zendesk. Use when you need to retrieve all skip records associated with a particular ticket, such as when reviewing which agents skipped working on a ticket or analyzing skip patterns. This action is read-only and idempotent. It retur…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Ticket Skips

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Inputs

  • ticket_idinteger
    Required
    The ID of the ticket to get skips for
  • sort_orderstring
    Sort order for the skips list. Defaults to 'asc'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

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