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AppsZendesk ToolsZendesk Get Tickets Side Conversations Events
Zendesk Tools

Zendesk Get Tickets Side Conversations Events

List all events for a specific side conversation on a Zendesk ticket. Returns events in chronological order including creation, replies, and state updates. Use this action when you need to view the complete history of a side conversation including all messages and state changes.…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Tickets Side Conversations Events

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Inputs

  • ticket_idinteger
    Required
    The ID of the parent ticket containing the side conversation
  • side_conversation_idstring
    Required
    The ID of the side conversation to retrieve events for

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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