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Zendesk Tools

Zendesk Get User

Tool to fetch a single Zendesk user by numeric user_id. Use when you have a user ID from ticket payloads (requester_id, submitter_id, assignee_id, author_id) and need to enrich with full user details (name, email, role, organization_id, etc.).

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get User

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Inputs

  • user_idinteger
    Required
    The numeric ID of the Zendesk user to retrieve. This is the user ID found in ticket payloads (requester_id, submitter_id, assignee_id, author_id).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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