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AppsZendesk ToolsZendesk Get Users Assigned Tickets
Zendesk Tools

Zendesk Get Users Assigned Tickets

List tickets assigned to a specific Zendesk user. Returns all tickets where the specified user is the assignee. Use when you need to retrieve all tickets currently assigned to a particular agent or user, such as for workload analysis, ticket reassignment, or performance reportin…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Users Assigned Tickets

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Inputs

  • pageinteger
    Page number for offset pagination (1-100). Limited to first 100 pages or 10,000 records total.
  • sort_bystring
    Field to sort by: 'created_at', 'id', 'priority', 'status', 'updated_at'
  • user_idinteger
    Required
    The numeric ID of the user whose assigned tickets to retrieve. This is the user ID found in ticket payloads (assignee_id, requester_id, submitter_id, author_id) or from user listings.
  • per_pageinteger
    Number of tickets per page (max 100).
  • sort_orderstring
    Sort order: 'asc' or 'desc'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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