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AppsZendesk ToolsZendesk Get Users Ccd Tickets
Zendesk Tools

Zendesk Get Users Ccd Tickets

List tickets where a specific Zendesk user is CC'd (carbon copied). Use when you need to retrieve all tickets where a particular user has been added as a CC recipient, such as for tracking user notifications, compliance monitoring, or ticket visibility analysis. Pagination is av…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Get Users Ccd Tickets

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Inputs

  • pageinteger
    Page number for offset pagination (1-100). Limited to first 100 pages or 10,000 records total.
  • sort_bystring
    Field to sort by: 'created_at', 'id', 'priority', 'status', 'updated_at'
  • user_idinteger
    Required
    The numeric ID of the user whose CC'd tickets to retrieve. This is the user ID found in ticket payloads (requester_id, submitter_id, assignee_id, author_id) or from user listings.
  • per_pageinteger
    Number of tickets per page (max 100).
  • sort_orderstring
    Sort order: 'asc' or 'desc'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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