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Zendesk Tools

Zendesk List Zendesk Tickets

List Zendesk tickets with pagination and filtering. Only server-side filter available is external_id; status, priority, tags, assignee_id, and date-range filters must be applied client-side. Timestamps (created_at, updated_at) are ISO 8601 UTC. ticket.subject may be null — coerc…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk List Zendesk Tickets

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Inputs

  • pageinteger
    Page number for offset pagination (1-100). Limited to first 100 pages or 10,000 records total. For larger datasets, use cursor pagination (page_size) instead.
  • sort_bystring
    Field to sort by: 'assignee', 'assignee.name', 'created_at', 'group', 'id', 'requester', 'requester.name', 'status', 'subject', 'updated_at' Omitting sort_by provides no guaranteed ordering; set explicitly when ticket order matters.
  • per_pageinteger
    Number of tickets per page for offset pagination (max 100). Note: page * per_page cannot exceed 10,000. Set to 100 for large accounts to minimize requests before client-side filtering.
  • page_sizeinteger
    Number of tickets per page for cursor pagination (max 100). Use this for large datasets instead of page/per_page.
  • page_afterstring
    Cursor value to retrieve the next page of results. Obtained from previous response's 'after_cursor' or 'next' link.
  • sort_orderstring
    Sort order: 'asc' or 'desc'
  • external_idstring
    Filter tickets by external ID
  • page_beforestring
    Cursor value to retrieve the previous page of results. Obtained from previous response's 'before_cursor' or 'prev' link.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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