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AppsZendesk ToolsZendesk Make Comment Private
Zendesk Tools

Zendesk Make Comment Private

Make a public ticket comment private in Zendesk. This action changes the visibility of a comment from public to internal-only, so only agents can view it. Use this action when you need to convert a customer-facing comment to an internal note after the fact. Note: Only agents can…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Make Comment Private

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Inputs

  • ticket_idinteger
    Required
    ID of the ticket containing the comment to make private.
  • ticket_comment_idinteger
    Required
    ID of the ticket comment to make private.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.