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AppsZendesk ToolsZendesk Open Users Profile In Agent Browser
Zendesk Tools

Zendesk Open Users Profile In Agent Browser

Open a Zendesk user's profile in a specified agent's browser. Use when an agent needs to view a specific user's profile during an active call or session. This action triggers the Zendesk Talk dashboard to display the user's information in the agent's interface.

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Open Users Profile In Agent Browser

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Inputs

  • user_idinteger
    Required
    The numeric ID of the Zendesk user whose profile should be displayed in the agent's browser. You can find this in the user's profile URL or from user search results.
  • agent_idinteger
    Required
    The numeric ID of the Zendesk agent whose browser should display the user profile. You can find this in the agent's profile URL or from agent listings.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.