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AppsZendesk ToolsZendesk Set Default Custom Status
Zendesk Tools

Zendesk Set Default Custom Status

Sets one or more custom ticket statuses as the default for their respective categories. Use this action when you need to specify which custom status should be the default (fallback) status for a given category (open, pending, solved, etc.). This operation is idempotent — running…

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Use Zendesk Set Default Custom Status

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Inputs

  • idsstring
    Required
    Comma-separated list of custom status IDs to set as default for their respective categories. Each custom status will become the default for its status category (e.g., open, pending, solved).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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