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Zendesk Tools

Zendesk Update Custom Object Record

Update an existing record for a custom object in Zendesk. Use when you need to modify an existing custom object record. This action updates fields on a custom object record. You can update the name, external_id, and custom_object_fields as needed.

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Use Zendesk Update Custom Object Record

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Inputs

  • namestring
    User-defined display name for the object. If autonumbering is selected for the custom object's name field, the name isn't allowed because it's automatically generated. If uniqueness is enabled, the name must be unique.
  • external_idstring
    An id you can use to link custom object records to external data. Set to null to remove.
  • custom_object_keystring
    Required
    The key of a custom object (e.g., 'car')
  • custom_object_fieldsobject
    A dictionary of custom field key-value pairs. The available fields are defined in the custom object's field definitions. Keys must match field keys from the custom object definition.
  • custom_object_record_idstring
    Required
    The ID of the custom object record to update

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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