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AppsZendesk ToolsZendesk Update Many Tickets
Zendesk Tools

Zendesk Update Many Tickets

Update multiple tickets in Zendesk in a single request. Use when you need to bulk update ticket fields such as status, priority, tags, assignee, or group for multiple tickets at once. The API accepts up to 100 ticket objects per request. Changes are processed asynchronously and…

Write actionRisk level 2 of 5OAuth connection
Use Zendesk Update Many Tickets

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Inputs

  • idsstring
    Comma-separated list of ticket IDs to update. Can be used as an alternative to passing ticket objects in the body. When provided, tickets matching these IDs will be updated with the values from the ticket objects.
  • ticketsarray
    Required
    List of ticket update objects. Each object must include an 'id' field and can optionally include 'status', 'priority', 'tags', 'custom_status_id', 'assignee_id', and 'group_id'. Maximum 100 tickets per request.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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