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Freshservice Tools

Freshservice Create Service Request

Usa Freshservice Create Service Request con Freshservice Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshservice Create Service Request

Descripción del proveedor

Create a service request for a catalog item in Freshservice using the v2 API. The catalog item display_id can be found in Admin > Service Catalog by clicking on an item and checking the URL (e.g., /service_catalog/items/1 means display_id=1).

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • emailstring
    Email address of the requester. If not provided, the authenticated user is used.
  • quantityinteger
    Quantity of the catalog item to request. Defaults to 1 if not specified.
  • custom_fieldsobject
    Custom field values for the service item form. Keys are the custom field names.
  • item_display_idinteger
    Obligatorio
    Display ID of the catalog item to request. Find it in Admin > Service Catalog > Item URL.
  • parent_ticket_idinteger
    Display ID of the parent ticket when creating as a child service request.

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

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Fuente oficial

Fuente del proveedor