Freshservice Tools
Freshservice es una solución de gestión de servicios de TI (ITSM) basada en la nube, con capacidades de gestión de incidentes, gestión de activos y automatización de servicios de TI.
Usa Freshservice Tools con agentes de IA
Aident Loadout permite que Claude Code, Codex, Cursor y otros agentes compatibles llamen a Freshservice Tools. Elige entre 12 Actions compatibles. Revisa cada ejecución en Audit.
Conecta Freshservice Tools una vez mediante Aident Vault. Tu agente puede usar las Actions compatibles sin recibir la credencial subyacente.
Categoría
IntegrationPrecios y pago
- Precio
- Gratis en Loadout. El proveedor puede cobrar al usar una cuenta conectada personalmente.
- Pago unificado
- No compatible actualmente. Conecta una cuenta del proveedor cuando sea necesario.
Actions incluidas
- Freshservice Bulk Update TicketsTool to bulk update multiple Freshservice tickets by sequential update calls. Use when you need to update fields across many tickets in absence of a native bulk API.
- Freshservice Create Service RequestCreate a service request for a catalog item in Freshservice using the v2 API. The catalog item display_id can be found in Admin > Service Catalog by clicking on an item and checking the URL (e.g., /service_catalog/items/1 means display_id=1).
- Freshservice Create TicketTool to create a new ticket. Use when you need to log an incident or service request.
- Freshservice Delete ReleaseTool to delete a release from Freshservice. Use when you need to permanently remove a release from the system. This action is irreversible — the release cannot be recovered once deleted.
- Freshservice Delete Solution ArticleTool to delete a solution article from the knowledge base by its ID. This action is irreversible — the article cannot be recovered once deleted. Use this action when you need to permanently remove a solution article from Freshservice.
- Freshservice Delete Solution CategoryTool to delete a solution category in Freshservice. Use this action when you need to remove a solution category that is no longer needed. This action is irreversible — the category cannot be recovered once deleted.
- Freshservice Get Problem Form Fields By WorkspaceTool to list problem form fields. Use when you need to retrieve the form fields available for problems in a specific workspace.
- Freshservice Get Release Form FieldsTool to list release form fields metadata. Use when you need to fetch release field definitions before building or validating release forms.
- Freshservice Get TicketTool to retrieve detailed information about a specific ticket by ID. Use when you need to get full details of a ticket including its status, priority, requester, and other attributes.
- Freshservice List LocationsTool to list all locations in Freshservice. Use when you need to retrieve paginated location data.
- Freshservice List Service Catalog ItemsTool to list all service catalog items in Freshservice. Use when you need to discover available catalog items and their display_ids before creating service requests.
- Freshservice List TicketsTool to list all tickets in Freshservice with optional filtering and pagination. Use when you need to retrieve ticket IDs or search for tickets. By default only tickets created within the past 30 days are returned; use updated_since for older tickets.
Fuentes del proveedor
Skills que usan Freshservice Tools
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