Empezar ahora
Freshservice Tools

Freshservice Create Ticket

Usa Freshservice Create Ticket con Freshservice Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshservice Create Ticket

Descripción del proveedor

Tool to create a new ticket. Use when you need to log an incident or service request.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • namestring
    Name of the requester (creates new contact if not found)
  • typestring
    Enum for Freshservice ticket type values.
  • emailstring
    Email address of the requester. Provide either requester_id or email
  • impactstring
    Enum for Freshservice ticket impact values.
  • sourcestring
    Enum for Freshservice ticket source values.
  • statusstring
    Obligatorio
    Status of the ticket.
  • subjectstring
    Obligatorio
    Subject of the ticket
  • urgencystring
    Enum for Freshservice ticket urgency values.
  • prioritystring
    Obligatorio
    Priority of the ticket.
  • cc_emailsarray
    CC email addresses for outbound email tickets
  • descriptionstring
    Obligatorio
    HTML description of the ticket
  • requester_idinteger
    User ID of the requester. Provide either requester_id or email

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

Aún no hay casos de uso relacionados verificados.

Fuente oficial

Fuente del proveedor