Freshdesk Tools
Freshdesk Reply To Ticket
Utilisez Freshdesk Reply To Ticket avec Freshdesk Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.
Action d'écritureNiveau de risque 2 sur 5Connexion par clé API
Description du fournisseur
Tool to create a public reply to an existing support ticket in Freshdesk. Use when an agent needs to respond to a ticket. The reply is sent to the ticket requester and any CC'd recipients. Supports both plain text and HTML content, file attachments, and email distribution contro…