Freshservice Create Service Request

Create a service request for a catalog item in Freshservice using the v2 API. The catalog item display_id can be found in Admin > Service Catalog by clicking on an item and checking the URL (e.g., /service_catalog/items/1 means display_id=1).

Tarif

Action gratuite

Paiement unifié

Non pris en charge actuellement

• emailstring
  Email address of the requester. If not provided, the authenticated user is used.
• quantityinteger
  Quantity of the catalog item to request. Defaults to 1 if not specified.
• custom_fieldsobject
  Custom field values for the service item form. Keys are the custom field names.
• item_display_idinteger

  Obligatoire
  Display ID of the catalog item to request. Find it in Admin > Service Catalog > Item URL.
• parent_ticket_idinteger
  Display ID of the parent ticket when creating as a child service request.

• data

  Obligatoire
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  Obligatoire
  Whether or not the action execution was successful or not

Aucun cas d’usage associé et vérifié pour le moment.