Utilisez Freshservice Create Ticket avec Freshservice Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.
Tool to create a new ticket. Use when you need to log an incident or service request.
namestringName of the requester (creates new contact if not found)
typestringEnum for Freshservice ticket type values.
emailstringEmail address of the requester. Provide either requester_id or email
impactstringEnum for Freshservice ticket impact values.
sourcestringEnum for Freshservice ticket source values.
statusObligatoirestringStatus of the ticket.
subjectObligatoirestringSubject of the ticket
urgencystringEnum for Freshservice ticket urgency values.
priorityObligatoirestringPriority of the ticket.
cc_emailsarrayCC email addresses for outbound email tickets
descriptionObligatoirestringHTML description of the ticket
requester_idintegerUser ID of the requester. Provide either requester_id or email
dataObligatoireData from the action execution
errorstringError if any occurred during the execution of the action
successfulObligatoirebooleanWhether or not the action execution was successful or not
Connexion par clé API. Niveau de risque 2 sur 5.
Action gratuite
Aucune Skill publiée ne référence encore explicitement cette Action.