Aident Loadout के माध्यम से Freshservice Tools के साथ Freshservice Create Ticket का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Tool to create a new ticket. Use when you need to log an incident or service request.
namestringName of the requester (creates new contact if not found)
typestringEnum for Freshservice ticket type values.
emailstringEmail address of the requester. Provide either requester_id or email
impactstringEnum for Freshservice ticket impact values.
sourcestringEnum for Freshservice ticket source values.
statusआवश्यकstringStatus of the ticket.
subjectआवश्यकstringSubject of the ticket
urgencystringEnum for Freshservice ticket urgency values.
priorityआवश्यकstringPriority of the ticket.
cc_emailsarrayCC email addresses for outbound email tickets
descriptionआवश्यकstringHTML description of the ticket
requester_idintegerUser ID of the requester. Provide either requester_id or email
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।