Servicenow Create Sn Ind Tsm Sdwan Troubleticket

Aident Loadout के माध्यम से ServiceNow Tools के साथ Servicenow Create Sn Ind Tsm Sdwan Troubleticket का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।

राइट Actionजोखिम स्तर 2/5

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इनपुट

categorystring
Category or classification of the trouble ticket. Example categories: 'Network', 'Hardware', 'Software', 'Security'. The exact categories depend on your ServiceNow configuration.
prioritystring
Priority level of the trouble ticket. Typical values: 1 = Critical (service down), 2 = High (major impact), 3 = Medium (moderate impact), 4 = Low (minor impact). The exact priority values depend on your ServiceNow configuration.
caller_idstring
Sys_id of the user who reported or initiated the trouble ticket. This is the 32-character hexadecimal string that identifies the user. Example: 'usr123abc456def789ghi012jkl345'
work_notesstring
Internal work notes about the trouble ticket. These notes are only visible to users with appropriate roles and are not visible to end users or customers. Use this for technical details and updates. Example: 'Investigated the issue and identified root cause as faulty switch'
assigned_tostring
Sys_id of the user assigned to handle the trouble ticket. This is the 32-character hexadecimal string that identifies the user. Example: 'usr789xyz012abc345def678ghi901'
descriptionstring
Full detailed description of the trouble ticket, including symptoms, impact, and any relevant background information. Example: 'Users unable to access the corporate network since 9 AM'
subcategorystring
Subcategory of the trouble ticket for more specific classification. Example subcategories: 'Firewall', 'Router', 'Switch', 'VPN'. The exact subcategories depend on your ServiceNow configuration.
ticket_typestring
आवश्यक
The type of trouble ticket to create. Common values include 'case', 'incident', or other ticket types supported by your ServiceNow Service Operations Workspace SD-WAN configuration. Example: 'case'
sysparm_fieldsstring
Comma-separated list of fields to return in the response. Invalid fields are ignored. If not specified, all fields are returned. Example: 'number,short_description,state,assigned_to'
assignment_groupstring
Sys_id of the group assigned to handle the trouble ticket. This is the 32-character hexadecimal string that identifies the group. Example: 'grp456def789ghi012jkl345mno678'
short_descriptionstring
Brief summary or title of the trouble ticket. This describes the issue or request in a concise manner. Example: 'Network connectivity issue in DC1'
sysparm_display_valuestring
Determines the type of data returned in the response. 'false': Returns actual database values (sys_ids for references, numeric values for choices). 'true': Returns display values (names for references, text labels for choices). 'all': Returns both display and actual values.

Servicenow Create Sn Ind Tsm Sdwan Troubleticket

Servicenow Create Sn Ind Tsm Sdwan Troubleticket

प्रदाता विवरण

मूल्य और सीमाएँ

इनपुट

देखा जा सकने वाला आउटपुट

इस Action का उपयोग करने वाली Skills

इस Action का उपयोग करने वाली Skills

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आधिकारिक स्रोत

इस Action का उपयोग करने वाली Skills