Freshdesk Tools
Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences
Use Freshdesk Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Freshdesk Tools. Choose from 178 supported actions. Review each execution in Audit.
Connect Freshdesk Tools once through Aident Vault. Your agent can use the supported actions without receiving the underlying credential.
Category
Sales Customer SupportIncluded Actions
- Add Note To Ticket
- Add Ticket User Access
- Add Watcher
- Bulk Unwatch Tickets
- Bulk Update Tickets
- Cancel Contact Import
- Create Admin
- Create Admin Group
- Create Admin Ticket Field
- Create Admin Ticket Field Section
- Create Agents
- Create Canned Response
- Create Canned Response Bulk
- Create Canned Response Folder
- Create Companies
- Create Contact
- Create Contact Fields
- Create Discussion Category
- Create Discussion Forum Topic
- Create Discussion Topic Comment
- Create Email
- Create Forum
- Create Sla Policies
- Create Solution Article
- Create Solution Category
- Create Ticket
- Create Ticket Forms
- Create Ticket Outbound Email
- Create Ticket Time Entry
- +149 actions