Freshservice Tools
Freshservice is a cloud-based IT service management (ITSM) solution with incident management, asset management, and IT service automation capabilities
Use Freshservice Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Freshservice Tools. Choose from 12 supported actions. Review each execution in Audit.
Connect Freshservice Tools once through Aident Vault. Your agent can use the supported actions without receiving the underlying credential.
Category
IntegrationIncluded Actions
- Bulk Update Tickets
- Create Service Request
- Create Ticket
- Delete Release
- Delete Solution Article
- Delete Solution Category
- Get Problem Form Fields By Workspace
- Get Release Form Fields
- Get Ticket
- List Locations
- List Service Catalog Items
- List Tickets