Productlane Tools
Productlane is a customer support and feedback system designed for modern companies, built on Linear.
Use Productlane Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Productlane Tools. Choose from 39 supported Actions. Review each execution in Audit.
Connect Productlane Tools once through Aident Vault. Your agent can use the supported Actions without receiving the underlying credential.
Category
IntegrationPricing and payment
- Pricing
- Free in Loadout. Provider charges may apply when using a personally connected account.
- Unified payment
- Not currently supported. Connect a provider account when required.
Included Actions
- Productlane Create ChangelogTool to create a new changelog entry in Productlane. Use when you need to document product updates, new features, or bug fixes. The content supports markdown format including headings, bulleted lists, and other markdown features.
- Productlane Create CompanyTool to create a new company in Productlane. Use when you need to add a company record with optional domain-based contact auto-linking. Authentication required via Bearer token.
- Productlane Create ContactTool to create a new contact in your Productlane workspace with optional company linking. Use when adding new contacts to track customer interactions and feedback.
- Productlane Create FeedbackTool to create new feedback in Productlane. Use when submitting user feedback, feature requests, or bug reports through the API. This is equivalent to adding feedback through the Productlane widget or portal. Requires email, feedback text, and pain level.
- Productlane Create InsightTool to create a new insight/thread in Productlane workspace. Use when you need to capture customer feedback, feature requests, or bug reports.
- Productlane Create ThreadTool to create a new thread in Productlane. Use when you need to create feedback, feature requests, or bug reports from users.
- Productlane Create UpvoteTool to create an upvote for a project or issue. Use when you need to record user support for a project or issue. Either projectId or issueId must be provided.
- Productlane Delete CompanyTool to delete a company by its unique ID. Use when you need to permanently remove a company and all associated data from Productlane.
- Productlane Delete ContactTool to delete a contact by ID. Use when you need to permanently remove a contact from Productlane. Authentication is required and you can only delete your own contacts.
- Productlane Delete UpvoteTool to delete an upvote by its unique ID. Use when removing a previously cast upvote on an issue or project.
- Productlane Enable WidgetTool to enable the Productlane widget. Use after confirming the widget is currently disabled.
- Productlane Get ChangelogTool to retrieve a published changelog by ID from Productlane. Use when you need to fetch details about a specific changelog entry. No authorization is required for published changelogs.
- Productlane Get CompanyTool to retrieve a company by its unique ID. Use when you need detailed information about a specific company including its metadata, integrations, and associated data.
- Productlane Get ContactTool to retrieve a contact by ID or email from Productlane. Use when you need to fetch details about a specific contact in your workspace. Authentication is required and you can only access contacts that belong to your workspace.
- Productlane Get Help Center ArticleTool to retrieve a help center article by its ID. Use when you need to fetch details, content, and metadata for a specific help center article.
- Productlane Get InsightTool to retrieve an insight/thread by its ID. Use when you need to fetch details about a specific piece of feedback or customer insight.
- Productlane Get IssueTool to retrieve a specific issue by its ID from a workspace. Use when you need to fetch detailed information about an issue including its title, description, status, priority, and metadata.
- Productlane Get Linear OptionsTool to retrieve available Linear customer statuses and tiers for your workspace. Use when you need to know the valid Linear options before creating or updating companies. Returns null for both statuses and tiers if Linear is not connected.
- Productlane Get ProjectTool to retrieve a project by its ID from a workspace. Use when you need to fetch details about a specific project including its name, description, progress, and associated metadata.
- Productlane Get WorkspaceTool to fetch workspace details by ID. Use when you need to retrieve workspace configuration, branding, or latest changelog information.
- Productlane Invite UserTool to invite a new user to your Productlane workspace. An invitation email with a join link will be sent to the user. Only admins can invite users.
- Productlane List ChangelogsTool to list all published changelogs for a workspace by ID. Use when you need to retrieve changelog entries for a specific Productlane workspace.
- Productlane List CompaniesTool to list all companies in Productlane. Use 'take' and 'skip' parameters to paginate through results. Supports filtering by domain or name.
- Productlane List ContactsTool to retrieve all contacts for your workspace. Use when you need to list contacts with optional pagination support.
- Productlane List Help Center ArticlesTool to list all help center articles for a specific workspace. Use when you need to retrieve documentation or support articles from a workspace's help center.
- Productlane List InsightsTool to list all threads/insights for your workspace with optional filtering. Use when you need to retrieve insights filtered by state, issue, or project, with support for pagination via 'take' and 'skip' parameters.
- Productlane List IssuesTool to retrieve all issues from a Productlane workspace. Use when you need to fetch issues from a workspace that has their portal/roadmap published.
- Productlane List MembersTool to retrieve all members of your workspace with their roles and user information. Returns memberships sorted by role (admins first).
- Productlane List ProjectsTool to retrieve all projects within a workspace. Use when you need to list available projects from a published Productlane workspace portal or roadmap.
- +10 Actions
Provider sources
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