Retently Tools
Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.
Use Retently Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Retently Tools. Choose from 15 supported Actions. Review each execution in Audit.
Connect Retently Tools once through Aident Vault. Your agent can use the supported Actions without receiving the underlying credential.
Category
IntegrationPricing and payment
- Pricing
- Free in Loadout. Provider charges may apply when using a personally connected account.
- Unified payment
- Not currently supported. Connect a provider account when required.
Included Actions
- Retently Add Feedback TagsAdd tags to feedback items by providing feedback IDs and corresponding tags.
- Retently Add Feedback TopicsAdd topics to feedback items by providing feedback IDs and corresponding topics.
- Retently Create Or Update CustomersTool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.
- Retently Delete CustomersDelete customers from the workspace by providing their unique IDs.
- Retently Get CampaignsTool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.
- Retently Get Customer By IdTool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer.
- Retently Get CustomersRetrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
- Retently Get FeedbackTool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting.
- Retently Get Feedback By IdTool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry.
- Retently Get Latest ScoreTool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score.
- Retently Get OutboxRetrieve the outbox of surveys that are scheduled to be sent.
- Retently Get ReportsTool to retrieve reports related to NPS surveys, including scores and trends. Use when you need to get campaign performance data.
- Retently Get TemplatesTool to retrieve a list of survey templates available in the account. Use when you need to get the available survey templates.
- Retently Send Transactional SurveyTool to send a transactional survey to customers. Use when you need to send a survey to a customer after a specific event, with an optional delay.
- Retently Unsubscribe CustomersUnsubscribe customers from receiving surveys by providing their email addresses.
Provider sources
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