Superchat Tools
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
Use Superchat Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Superchat Tools. Choose from 17 supported Actions. Review each execution in Audit.
Connect Superchat Tools once through Aident Vault. Your agent can use the supported Actions without receiving the underlying credential.
Category
MessagingPricing and payment
- Pricing
- Free in Loadout. Provider charges may apply when using a personally connected account.
- Unified payment
- Not currently supported. Connect a provider account when required.
Included Actions
- Superchat Create ContactCreate a new contact in Superchat with phone or email handles. Use this tool to register contact details before sending messages. You must provide at least one handle (phone or email). Optional fields include first name, last name, gender, and custom attributes (if predefined in…
- Superchat Create Template FolderCreate a new template folder in SuperChat for organizing message templates. Template folders help organize WhatsApp and other messaging templates into logical groups (e.g., Marketing, Sales, Customer Support). Use this action before creating templates when you want to keep them…
- Superchat Delete WebhookTool to delete a specific webhook by its ID. Use when you need to remove an obsolete or unwanted webhook subscription. First use SUPERCHAT_LIST_WEBHOOKS to retrieve the webhook ID, then use this action to delete it. Example: Delete webhook wh_UPYSN0Etofjl7lhhQ9yhL.
- Superchat Get ContactRetrieve a specific contact's details by ID. Returns the contact's name, handles (phone, email, social), custom attributes, and timestamps. Use this to look up contact information before sending messages or updating contact details. Example: "Get contact details for co_abc123" o…
- Superchat Get FileRetrieve metadata for a specific file by its ID. Returns file details including the file name, MIME type, API resource URL, and a temporary download link with expiration. Use this to get information about uploaded files before downloading or processing them.
- Superchat Get UserRetrieve details of a specific user in the Superchat workspace by their user ID. Use this tool when you need to fetch profile information for a known user. Note: You can obtain user IDs by first calling the List Users action. Example user_id format: 'us_abc123xyz'
- Superchat List ChannelsLists all communication channels in your Superchat workspace. Channels represent different messaging mediums (WhatsApp, email, SMS, Telegram, Instagram, Facebook) through which conversations occur. Results are sorted by creation date (newest first) and can be paginated using 'li…
- Superchat List ContactsList all contacts in the Superchat workspace with cursor-based pagination. Use this tool to browse contacts, find contact IDs, or export contact data. Results are sorted by creation date (newest first).
- Superchat List ConversationsRetrieves a paginated list of all conversations in your Superchat account. Each conversation includes channel info, status (open/snoozed/done), assigned users, contacts, labels, and inbox details. Use this to browse conversations, find specific ones by status or channel, or get…
- Superchat List Custom AttributesList all custom attributes defined for contacts in your Superchat account. Custom attributes are user-defined fields that extend contact data beyond standard fields like name and email. Use this action to discover available custom attributes before reading or updating contact in…
- Superchat List InboxesTool to list all inboxes. Use when you need to retrieve inbox IDs and metadata before sending or organizing messages.
- Superchat List LabelsList all labels in the Superchat workspace. Labels are used to categorize and organize conversations. Use this tool to retrieve available labels and their IDs, which can then be used to assign labels to conversations via the update conversation endpoint. Supports cursor-based pa…
- Superchat List TemplatesTool to list all message templates. Use when you need to fetch available message templates.
- Superchat List UsersRetrieve all users in the workspace. Returns user profiles including names, emails, roles, and contact info. Supports pagination for large workspaces. Use cases: - Get a directory of all workspace members - Find user IDs for other API operations - Audit user roles and permissions
- Superchat List WebhooksTool to list all webhooks configured in the workspace. Use this tool to: - Retrieve all active and paused webhooks - Get webhook IDs for use with update or delete operations - Check webhook status and event subscriptions Supports pagination via 'limit', 'after', and 'before' par…
- Superchat Update ContactUpdate information for a specific contact in Superchat. Use this tool to modify a contact's name, gender, handles (phone/email), or custom attributes. Requires the contact_id (prefixed with 'ct_') which can be obtained from List Contacts or Create Contact. Examples: - Update fir…
- Superchat Update WebhookUpdate an existing webhook's target URL and/or event subscriptions. Use this tool to: - Change the webhook delivery URL - Add or remove event subscriptions - Update event types the webhook listens to Note: Webhook status (ACTIVE/PAUSED) is automatically managed by the API and ca…
Provider sources
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